Digital Marketing Lead
We're looking for a data-driven, brand-centric Digital Marketing Lead to head our acquisition marketing efforts. This person will lead the charge on delivering high-impact performance and growth marketing campaigns to our potential customers.
The Digital Marketing Lead (DML) will be responsible for defining and leading our acquisition marketing strategy to deliver innovative and hyper-data-driven marketing. The DML should have extensive knowledge of social advertising, SEM, landing page optimization and other performance advertising tactics, as well as a working knowledge of SEO, and should constantly have a finger on the pulse of new high potential performance marketing techniques. Furthermore, the DML will be responsible for ongoing analysis of each channel and campaign and ongoing data-driven decision making to ensure our campaigns and channels are fully optimized. The ideal candidate is an analytical powerhouse with a creative edge.
Qualified candidates must demonstrate a track record of exceptional analytical ability, teamwork, and creative and strategic thinking skills. They need to be capable of personally handling complex performance analyses and synthesizing and communicating them accordingly - while also taking responsibility for overall planning, development, execution, and analysis on the most amazing acquisition marketing experiences a brand can provide.
Who You Are
Customer Support Associate
We are looking for a talented and empathetic Customer Support Associate with a passion for helping people solve problems. At Halo, we're dedicated to providing a premium user experience and we believe that providing amazing customer service is a cornerstone of that effort.
In this role, you'll help support and educate our growing customer base on what Halo Sport is, how it works, and how best to use it. You will help people resolve their issues and turn unhappy users into our strongest advocates. The right candidate for this role is always looking for unique and exciting ways to solve problems with exceptional support and exceptional communication, ensuring that those problems are resolved promptly and trust is built with our community of users.
The ideal candidate is naturally curious, always ready to adapt, and not afraid to branch into new territory. We're looking for team members who can do more than just follow instructions: you'll have a key role in continuing to define and refine the operations processes that will shape the company - and its users - going forward. Ideally, when you help a customer with an issue, you think upstream to how we could improve the product and help prevent the problem from happening in the first place.