Careers

Halo Neuroscience is a neurotech company focused on human performance. Our first product, Halo Sport, accelerates gains in strength and skill that result from movement training. It's used by athletes and musicians worldwide, including teams and athletes from the NBA, MLB, NFL, Olympics, and U.S. Military. We've been been covered in 500+ publications and are backed by top-tier venture investors like Andreessen Horowitz, Lux Capital, SoftTech VC, and JAZZ Partners. Founded by neurotech, medical-device, and consumer electronic industry veterans, we're devoted to helping people unlock their potential with beautiful, effective, usable, science-based technology.
Join us to help make the next generation of Halo products a reality. Please send your resume for the following open positions in downtown San Francisco to gethired@haloneuro.com:

Senior Android Developer

For users of a wearable product, the mobile app is everything — onboarding, control panel, dashboard, the primary interface with the product and with the brand. We're looking for an experienced developer to lead our Android team and help give our users an amazing experience.

In this role, you'll refine the codebase for our existing flagship product while taking ownership of the architecture for our next product and growing the Android team as we move forward.

Qualifications

  • 4+ years of industry software engineering experience
  • 2+ years experience shipping one or more Android apps
  • Well versed in Java 8 and Android API Level 21+
  • Comfortable leveraging open source libraries e.g. Retrofit, Dagger, Glide, etc.
  • Familiar with RxJava
  • Familiar with Bluetooth / BLE
  • Experience working on a UI in collaboration with a design resource
  • Enjoys working in a small team and can see a project to completion with minimal help and intervention

Operations (Sr Manager or Director)

At Halo, ops is the glue that holds it all together — sourcing, manufacturing, supply chain, logistics, customer support. We're looking for an experienced, hands on, operations professional to join our team and help us continue to scale up. The ideal candidate is that rare person that can roll up their sleeves and dig in — talking technical specifications one minute and purchasing terms the next, with laser-focused organization skills and the ability to keep an eye on the big picture. If you have built teams, love making things work, and are passionate about technology we want to meet you.

Qualifications

  • 5+ years of operations experience (must include supply chain / manufacturing and logistics) in a consumer electronics or technology company
  • Extremely detail- and results-oriented, with excellent project management skills
  • Eye for product quality and operational efficiency
  • Proven track record of successfully managing overseas suppliers
  • Technical ability sufficient to source highly specialized materials
  • Ecommerce integration and fulfillment experience a plus
  • Strong interpersonal skills: can communicate effectively and build strong relationships with diverse audiences

Electrical Engineer or Senior Electrical Engineer

We're looking for a great engineer to own Halo's internal electrical development program. In this hands-on role, you'll take the lead on prototyping, circuit design, board layout, and electrical testing, including component specification and interaction with suppliers. Experience with consumer electronics, analog as well as digital design, and robust power architecture is a plus. You'll work directly with the CTO and hardware team to design and manufacture amazing products.

Qualifications

  • 2+ years of industry electrical engineering experience
  • Experience as primary owner of an electrical design
  • Experience developing product under cost, time, or form factor constraints
  • Comfortable with analog design (amplifiers, power architecture, etc) and component selection
  • Competence in digital design (e.g. 16-bit embedded systems)
  • Appetite for hands-on troubleshooting and solving new problems
  • Experience with BT / BLE, audio, RF, compliance, KiCAD a plus
  • Enjoys working in a small team and can see a project to completion with minimal help and intervention

Embedded Systems Engineer

A high-reliability, real-time embedded system lies at the heart of Halo's smart wearable neurostimulator. We're looking for a great embedded engineer to develop the core embedded technology of even newer products. In this hands-on role, you'll assume responsibility for Halo's firmware and functional testing. You'll also use your creativity and scientific approach to attack system-wide questions from electrode selection to designing test equipment for clinical research.

Experience with medical devices, real-time systems, and/or testing is a plus. You'll work directly with the CTO and hardware team to design and manufacture amazing products.

Qualifications

  • Bachelor’s or higher in CS, computer engineering, EE, or BME
  • 2+ years of experience developing / testing embedded systems
  • Comfortable with low-level C or assembly
  • Experience with custom boards and high-reliability, realtime, or power-constrained systems a plus
  • Appetite for hands-on troubleshooting and solving new problems
  • Experience with BT / BLE, audio, RF, compliance a plus
  • Ability to prototype electromechanical systems (in collaboration with our hardware team) desirable
  • Python experience desirable
  • Enjoys working in a small team and can see a project to completion with minimal help and intervention

Customer Support Associate

We are looking for a talented and empathetic Customer Support Associate with a passion for helping people solve problems. At Halo, we're dedicated to providing a premium user experience and we believe that providing amazing customer service is a cornerstone of that effort.

In this role, you'll help support and educate our growing customer base on what Halo Sport is, how it works, and how best to use it. You will help people resolve their issues and turn unhappy users into our strongest advocates. The right candidate for this role is always looking for unique and exciting ways to solve problems with exceptional support and exceptional communication, ensuring that those problems are resolved promptly and trust is built with our community of users.

The ideal candidate is naturally curious, always ready to adapt, and not afraid to branch into new territory. We're looking for team members who can do more than just follow instructions: you'll have a key role in continuing to define and refine the operations processes that will shape the company — and its users — going forward. Ideally, when you help a customer with an issue, you think upstream to how we could improve the product and help prevent the problem from happening in the first place.

Responsibilities

  • Solve problems for customers quickly with quality responses using various support platforms (email, chat, phone)
  • Be a subject matter expert on customer issues and Halo operations processes. Ensure customers successfully receive their product and have success using it
  • Be able to quickly and accurately field questions on Halo Sport device usage and the neuroscience behind the technology
  • Create customer resources including knowledge base content, how-to videos, and other online resources
  • Triage urgent issues, escalate to appropriate stakeholders, and drive them to resolution as necessary
  • Collaborate with marketing, product, and business team members to continue to improve Halo's product, communications, and strategy
  • Communicate quickly and effectively to the Halo team and externally to customers as needed

Minimum Qualifications

  • BA/BS degree from a 4-year university
  • Passion for helping others and creating support experiences that exceed customers' expectations
  • Exceptional attention to detail — able to work independently and manage projects with many moving parts
  • Exceptional reading comprehension and writing skills. Must be able to hear what users are saying and quickly follow that information to the root problem. You read quickly, process information quickly, and are able to respond in a professional and friendly fashion
  • Exceptional verbal communication skills — must be able to understand complex issues and communicate them efficiently both within Halo and when dealing with customers
  • Skilled at prioritizing and tackling complex operational issues to efficiently solve inquiries
  • Ability to troubleshoot technical problems and find speedy resolutions
  • A passion for neuroscience and the Halo Neuroscience mission

Preferred Qualifications

  • 2-3 years experience providing support for a hardware and/or software product
  • Ability to go beyond daily execution to create and refine scalable processes
  • An analytical mind and interest in using data to optimize support and operations processes
  • Knowledge of how to produce content for the web, including video and written content
  • Experience at a well-established consumer-facing company