FAQs

General

How do I start a Neuropriming session with Halo Sport 2?

  1. Connect to Bluetooth - Turn on your Halo Sport 2 Headset and connect your headset through bluetooth (Android or iOS). When connected, the headset's indicator light will turn white once and then blink about once every 2 seconds. 

  2. “Start a Session:” - Choose your Neuropriming Session
    • The Hands and Fingers Sessions are meant for finer motor movement and control, whereas the 
    • Legs, Core, and Arms Session is meant for more full body workout and movement. 
    • For more information about the different Neuropriming Sessions, you can watch this video.

  3. Wet your Primer Band - Before you put on your headset, grab your Primer band and thoroughly wet the Primer “nibs”. Run the nibs under tap water from the sink for about 60 seconds, while gently pressing the nibs, until all sides of the nibs are dark grey and very wet. The more wet the nibs are, the better contact you will get between the headset and your head.

  4. Insert the Primer Band - Dry off the back side of the Primer band and insert the Primer band into your headset by lining up the green arrow on the back of your Primer band with the corresponding recessed arrow on your headset. Use your thumbs to press the left and right sides of the Primer band against the headset to secure it. Use the alignment lines to verify that your Primer band is inserted properly.

  5. Get Good Contact! - In order to get the best contact between the Primer and your head, spread the headset wide and wiggle it down through your hair so that it is making contact with your skin and directly over the top of your head so that the Primer band’s nibs are the first thing to make contact with your head.

    The Halo Sport App will show your contact strength as a percentage. If the app shows no contact at all, check to make sure that your Primer band is inserted correctly. If the contact strength is changing but not quite 100%, try adding more water to your Primer nibs. Check out our "Getting good contact" video for a headset setup walkthrough.
  6. Press Start! -  you will hear a beep from the headset indicating that your Neuropriming Session has started. You can adjust the amplitude by pressing the ‘+’ and ‘-’ buttons within the app depending on your desired comfort level (your training results will be about the same regardless of amplitude level).


Neuropriming Best Practices:

During the 20-minute stimulation period, you can do light warm ups. Involving too much movement could cause the headset to lose contact with your head.

The Halo Sport app is required to start a Neuropriming session, but once the session is in progress, your device does not need to be in range of your Halo Sport to continue and complete your Neuropriming session. (Please note that the Bluetooth audio has a limited range, and if you go out of this range you will lose the audio connection).

When the Neuropriming stimulation is complete, your headset will beep and the app will indicate that the session is over. Now, start the intense part of your training. Following the stimulation period, you have an additional hour of hyperplasticity during which you can choose to remove the headset or keep it on (this is purely personal preference and will not affect your results).

Halo Sport 2 training results are best when the training period is paired with focused, repetitive movements for the specific skill you are trying to improve. It's also important to focus on proper form, because Halo Sport 2 accelerates the development of muscle memory.

Need some training inspiration? Check out our training guides or follow us on Instagram.

How do I get good contact when the app says "Adjust your headset"?

IMPORTANT NOTE: Before Neuropriming, please make sure that your headset's firmware version is up-to-date. To learn how to check for & install the latest firmware update, click here.

Before beginning a Neuropriming session with Halo Sport 2, you'll need to establish good contact between the headset and your head. The video below describes the basic steps needed to get good contact.

For more detailed instructions, we recommend reading pages 8-12 of the Halo Sport 2 Owner's Guide.

How do I update Halo Sport 2's firmware?

Halo Neuroscience may release free feature enhancements, bug fixes and other updates for your headset through regular firmware updates. Some firmware updates are optional, but we highly recommended installing them to have the optimal Halo Sport 2 experience.

When a firmware update is ready, the Halo Sport app will show a small red dot next to the ‘Settings' tab at the bottom of the screen:

Note: If you don't see a red dot, make sure your app version is up-to-date and then try restarting the app.

Before beginning a firmware update, make sure that

  • You have the latest version of the Halo Sport app.
  • Your Halo Sport's battery level is at 50% or more.
  • Your headset is not plugged into the charger.

To install the update, go into the Settings tab and tap 'Update':

The update process takes about 8 minutes to complete.

Can Halo Sport 2 help me focus or learn faster?

Halo Sport 2 focuses on the part of the brain called the motor cortex. This area of the brain is both mission control and the battery that fires your muscles - ie, it's critical for both athletic skill, strength, and fine motor skills. Importantly, the motor cortex is not a cognitive center, ie, it's not involved in attention, concentration, cognitive memory, learning, focus etc.

Where can I find the Halo Sport 2 Owner's Guide?

Tap here to view the full Halo Sport 2 Owner's Guide.

This guide contains everything you need to know to use Halo Sport 2, including:

  • Getting started instructions
  • Neuropriming instructions
  • Bluetooth audio setup
  • Halo Sport app guidance
  • Charging information
  • Troubleshooting tips & tricks
  • Maintenance information
  • .....and more!

How can I maximize Halo Sport's effects?

It usually takes about 2 weeks or 8-10 Neuropriming sessions to see results from using Halo Sport; sometimes it can take more time. Below we have listed our top tips for getting the most out of Halo Sport:

1. Take advantage of the hyperplasticity period.

Using Halo Sport is all about timing. A training session with Halo consists of 20 minutes of Neuropriming, followed by about 60 minutes of hyperplasticity or "hyperlearning":

The brain best responds to athletic training during the hyperplasticity period following the Neuropriming session. Halo Sport's benefits are at their maximum when those 60 minutes begin, and the benefits taper off over the course of the 60-minute period. So as soon as you remove the headset, you'll want to be ready to dive right into your training.

2. Turn up the amplitude.

If it's comfortable for you, try turning up the amplitude to level 8, 9 or 10. If you find the higher settings to be too intense, getting really good contact with your head can help to reduce the sensation of the stimulation.

3. Focus on repetitive training for the skills you're trying to improve.

We've seen that Halo Sport training results are best when the training period is paired with intense, repetitive movements for the specific skill you are trying to improve. It's also important to focus on proper form, because muscle memory is developed more quickly with Halo Sport.

4. If possible, track your results.

Methods for tracking progress will be different for different activities. For example:

  • For weightlifting, you might make note of your weight max / rep max each day.
  • For a musical instrument, you could note how easily/quickly you're able to do scales or learn a new song.
  • For endurance sports, you can keep track of improvements in speed and energy levels.

It's also important to choose the correct session type for your specific activity.

How often should I use Halo Sport?

Halo Sport is designed to be used up to once per day. We recommend pairing Halo Sport with your most intense and focused workouts, and using it as often as possible (but not more than once per day).

iOS

How do I fix a Halo Sport 2 bluetooth connection problem on iOS?

If you are having trouble connecting Halo Sport 2 to your iPhone via Bluetooth, the following steps will give you a fresh start and should help you to connect successfully:

  1. Put Halo Sport into pairing mode: Turn the headset on and hold down the pause button (between the +/- volume buttons) for about 7 seconds until the light starts flashing quickly.
  2. Turn off the headset. Press and hold the power button until the indicator light turns solid green and starts to fade away, then release. The light will turn off and stay off.
  3. Close the Halo Sport app (Double-click the home button, then swipe the app away. On iPhone X or later, swipe up from the bottom of the screen, locate the Halo Sport app and swipe up on the app to close it.)
  4. 'Forget' Halo Sport in your Bluetooth settings. Go into your Settings app → Bluetooth → Press the "i" button next to any Halo Sport listing → select "Forget This Device". Do this for every Halo Sport listing in your Bluetooth settings.
  5. Re-open the Halo Sport app.
  6. Turn on your headset and attempt to connect.

If the steps above do not get you connected, please check to make sure that your iOS Device and Operating System are supported. You’ll also want to make sure that you have the latest version of the app. (App store → Updates (lower right) → see if Halo Sport is listed. If it is, select ‘Update’.)

How do I listen to music wirelessly with Halo Sport 2 on iOS?

Setting up wireless audio

To listen to music wirelessly with Halo Sport 2, your headset needs to be on and the audio function must be connected through your iPhone or computer’s Bluetooth settings. To do this, open the Bluetooth settings on your phone or computer and look for the “Halo Sport 2 XXXXX (Audio)” listing. Select the listing to connect. You may need to change the settings in your music application to select your headset as the audio source. You’ll know that your headset is connected to an audio source when the light on the headset is flashing green (a blue light means that audio is not connected).

Switching between music sources

If you want to switch between music sources (for example, controlling music from your computer instead of your phone), you’ll first need to disconnect your headset’s audio from the current music source. You can do this by going into your device’s Bluetooth settings, locating the “Halo Sport 2 XXXXX (Audio)” listing and disconnecting that listing.

You’ll know that your headset is ready to pair to a new audio source when the headset’s light is flashing blue. You can then go into the Bluetooth settings of your desired audio source device (smartphone or computer), locate the “Halo Sport 2 XXXXX (Audio)” listing and connect.

Controlling your music with the headset’s buttons

On the back side of your headset’s right ear can, you will find a set of three buttons located underneath the power button. The raised +/- buttons can be used to control music volume, and the center button (between the volume controls) can be used to either play or pause your music.

Troubleshooting

If you’re not hearing music through your headset, please try the following steps to get your audio connected:

  1. Go into your Bluetooth settings and “forget” the “Halo Sport XXXX (Audio)” listing.
  2. Put your headset into pairing mode (hold down the pause button until the light on the headset begins to quickly flash blue. The pause button is located below the power button, between the two volume adjustment (+/-) buttons).
  3. Within your Bluetooth settings, locate the “Halo Sport 2 XXXXX (Audio)” listing and connect.

Android

How do I fix a Halo Sport 2 bluetooth connection problem on Android?

If you are having trouble connecting Halo Sport 2 to your Android device via Bluetooth, the following steps will give you a fresh start and should help you to connect successfully:

  1. Put Halo Sport 2 into pairing mode: Turn the headset on and hold down the pause button (between the +/- volume buttons) for about 7 seconds until the light starts flashing quickly.
  2. Turn off the headset. Press and hold the power button until the indicator light turns solid green and starts to fade away, then release. The light will turn off and stay off.
  3. Close the Halo Sport app (Typically this can be done by tapping on the bottom right button of the screen - usually a square button - and swiping the app away).
  4. 'Forget' Halo Sport in your Bluetooth settings. Go into your Settings app → Bluetooth settings → Tap any Halo Sport listing or the gear icon to the right of the device name → Tap 'Forget' or 'Unpair'. Do this for every Halo Sport listing in your Bluetooth settings.
  5. Re-open the Halo Sport app.
  6. Turn on your headset and attempt to connect.

If the steps above do not get you connected, please check to make sure that your Android Device and Operating System are supported. You’ll also want to make sure that you have the latest version of the app (Play Store → Menu → My apps & games → see if Halo Sport says "Update." If it is, tap Update).

What if my Android device isn't explicitly supported?

Looking for more answers? Visit our support page.