Careers

Research Lead

We are looking for a talented scientist who will assume a leadership role on a team of motivated researchers to steer projects and meet aggressive but achievable deadlines. The ideal candidate will have exceptional interpersonal communication, scientific presentation, and cross-functional collaboration skills, and will be a passionate advocate for the science behind our products. This is a high-visibility role which will significantly shape the direction of our organization.

Responsibilities

● Leadership / principal investigator role on Halo research team (5+ people, ~$1M annual budget)
● Design and lead the execution of research trials from idea to publication
● Scientific writing including publications and grants
● Engage with partners and external organizations for collaborative trials
● Analyze data from a variety of sources and communicate results to the appropriate teams across the company
● Support Halo customer success and marketing teams with scientific answers and data

Qualifications

● PhD in neuroscience or a related field from a top tier university
● One to two years postdoc work experience is highly preferred but not required
● Mentorship or leadership experience in a scientific environment
● Experience designing and conducting research trials involving human subjects  
● Experience developing and implementing research protocols, coordinating studies, and performing statistical analyses
● Ability to manage a portfolio of research projects under budget and schedule constraints to yield valuable and scientifically-sound results
● Ability to communicate effectively and cross-functionally with internal and external stakeholders

Bonus Points

● Direct experience with non-invasive neuromodulation and/or neurophysiological assessments
● Knowledge of neuro-optimization and human performance through academic coursework or individual pursuits
● Experience in statistical and/or scientific computing (Python, R, Matlab, SQL, etc)

Benefits

● Medical, dental, and vision benefits for employees and families
● Paid vacation plus holidays and sick days
● The opportunity to work with smart, kind co-workers in a collaborative,entrepreneurial team
● Competitive equity (stock option) packages
● Fun company and team outings

To apply, please send your resume and cover letter to gethired@haloneuro.com.
We look forward to hearing from you!

Research Associate

Responsibilities

● Design and conduct research trials involving human subjects
● Assist with trials run by partners and external organizations
● Analyze data from a variety of sources and communicate results to the appropriate teams across the company
● Maintain laboratory and study documents/equipment
● Answer scientific questions from customers and marketing team
● Help with a variety of projects on an as needed basis

Qualifications

● Bachelor's or graduate degree in a biological science, neuroscience or related field from a top tier university
● Experience in running human-based research trials is a plus
● Knowledge of research study design and statistical analysis
● Curiosity to dive into unfamiliar topics and the ability to master them quickly
● Self-starter who operates best in a small dynamic team
● Familiarity with general computer savviness

Bonus Points

● Knowledge of neuro-optimization and human performance through academic coursework or individual pursuits
● Familiarity with neuroscience, neuromodulation, and/or medical devices
● Experience in Python, R, Matlab, SQL, etc.
● Experience in scientific publication or grants writing is a plus

Benefits

● Medical, dental and vision benefits for employees and familiesPaid vacation, holiday and sick days
● Opportunity to work with sharp, motivated co-workers in a collaborative and entrepreneurial team
● Employee stock option program
● Fun company and team outings
● Opportunity to learn about the intersection of neuroscience, health, and technology

To apply, please send your resume and cover letter to gethired@haloneuro.com. In your cover letter, please describe a specific time in your career when you had resolve a conflict using your communication skills.
We look forward to hearing from you!

Customer Support Associate

We are looking for a talented, energetic and empathetic Customer Support Associate with a passion for helping people solve problems. At Halo, we’re dedicated to providing a premium user experience and we believe that providing amazing customer support is a cornerstone of that effort.

In this role, you’ll help support and educate our growing customer base on what Halo Sport is, how it works, and how best to use it. You will help people resolve their issues and turn unhappy users into our strongest advocates. The right candidate for this role is always looking for unique and exciting ways to solve problems with exceptional support and exceptional communication, ensuring that those problems are resolved promptly and trust is built with our community of users.

The ideal candidate is naturally curious, always ready to adapt, and not afraid to branch into new territory. We’re looking for team members who can do more than just follow instructions: you’ll have a key role in continuing to define and refine the operations processes that will shape the company—and its users—going forward. Ideally, when you help a customer with an issue, you think upstream to how we could improve the product and help prevent the problem from happening in the first place.

Responsibilities

• Solve problems for customers quickly with quality responses using various support platforms (email, chat, phone)
• Be a subject matter expert on customer issues and Halo operations processes. Ensure customers successfully receive their product and have success using it
• Be able to quickly and accurately field questions on Halo Sport device usage and the neuroscience behind the technology  
• Use existing reporting tools to carefully document any technical issues that are reported by customers
• Triage urgent issues, escalate to appropriate stakeholders, and drive them to resolution as necessary